Fleet Associate
Location: Seattle

Zipcar is the world's leading car sharing service with more than 180,000 members and 5,500 vehicles in urban areas and college campuses throughout 25 North American states and provinces as well as in London, England. As a leader in urban transportation, Zipcar offers more than 25 makes and models of self-service vehicles by the hour or day to savvy city residents and businesses looking for an alternative to the high costs and hassles of owning a car in the city. In November 2007, Zipcar announced a merger with Washington D.C. based Flexcar, immediately expanding operations to more than 50 cities, and enabling future growth into new markets across the United States, Canada, and Europe. For more information, visit www.zipcar.com. 

Summary
To ensure the Zipcar Fleet is available and in good working condition.

Job Responsibilities
The duties and responsibilities of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned, as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

• Works with other Fleet Team members under the guidance of the Fleet Manager or Team Lead
• Drives Zipcars to various locations for cleaning, maintenance, or return to site
• Addresses and updates triggers, system events and car history
• Evaluates car condition, and escalates issues, as needed
• Performs light maintenance functions such as swapping control boxes and changing tires
• Prepares cars for in-fleeting and de-fleeting
• Walks, uses bicycle and/or public transportation for travel to and from Zipcar sites
• May hang signage or replenish collateral materials at Zipcar sites

Qualifications
To perform this job successfully, an individual should meet the following minimum requirements and qualifications:

• High school diploma or equivalence
• Ability to lift 50 lbs. and to carry collateral materials and displays
• Mechanical aptitude
• Valid state-issued driver's license
• Basic computer skills
• Flexible to work various shifts, as assigned
• Must pass Zipcar driving history requirements
• Interpersonal skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication - the individual speaks clearly
• Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Decision Making

Works under the supervision of the Fleet Manager and Lead Fleet Associate and receives specific instructions for each assignment. Background information and guidance materials almost always available. Work is checked periodically while in progress, and supervisors are readily available for consultation on any problem encountered. Supervisor reviews completed work for proper applications and accuracy.

Physical Demands and Working Conditions

Work is typically performed at Zipcar sites or in an office environment with some physical demands, such as bike riding, bending, stretching, lifting and carrying up to 50 lbs, and normal exposure to everyday risks and discomfort requiring common safety precautions. Travel to and work at these car sites ordinarily does not increase physical demands, but does increase exposure to risks and inclement weather with associated discomfort. Extra care must be exercised under these circumstances.

As a member of the Zipcar Team you will receive:

• Competitive Compensation
• Superior Benefits Package
• Free Membership
• Discounts on services, products and much more

Please send your resume in Word format along with a cover letter and salary history / requirements in email format to mpavich@zipcar.com.

While we appreciate every applicant's interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. EOE

Zipcar, Inc. is an equal opportunity employer.