frequently asked questions
Who pays for tolls?
You are responsible for paying toll charges.
Zipcars throughout Boston, Chicago, DC, Philadelphia, New York, and many universities are equipped with E-ZPass® toll passes. These work everywhere the E-ZPass logo is displayed.
Zipcars in California, including many universities, are equipped with FasTrak® toll passes. These can be used on all toll roads throughout California, Bay Area bridges and future Express Lanes.
Zipcars in Washington state, including all universities, are equipped with Good To Go! passes. These can be used on the Tacoma Narrows Bridge, SR 167 HOT lanes and the SR 520 floating bridge.
There's no surcharge for using toll passes in Zipcars. We'll bill your account for the actual toll amount. No added fees here! But please note that toll charges can take up to three weeks to appear on your Zipcar statement or your credit card statement, so you will be billed separately from your reservation.
In Canada, tolls for highway 407 in Toronto and the Golden Ears Bridge and road newtork in Vancouver are charged electronically as you pass through them – there are no tollbooth attendants. We receive a monthly statement with toll charges and then bill the charges to your Zipcar account.
In all the other Zipcar cities you'll need to pay cash at the tollbooths.
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