frequently asked questions

It's natural for new members to worry that cars won't be available when they want them. About half of all reservations are made the same day. We monitor utilization very closely, adding more cars as usage rises, keeping availability high. But the beauty of the system is that Zipcar members are entitled to use any of the cars in our fleet. So even if the Zipcar right around the corner isn't available, you'll still be able reserve one located only a few blocks away.