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late, late, never great

As we welcome new members into the Zipcar family, it becomes increasingly important that everyone respect the rules of the community. Many of our members rely on Zipcars to take them to the doctor, or get them to important meetings. When you're late, you leave the next member in a tough spot. So if you are running behind (no matter the reason), always call 866.494.7227 and let us know. We can't waive the $50/hr fine for being late and inconveniencing another Zipster, but it does give us the chance to help.

We also have a few tips for staying timely:
1. Plan for traffic.
2. Sign up for
text alerts so we can give you a nudge when your reservation is coming to an end.
3. Visit zipcar.com on your mobile device to check if your car is available and extend your reservation.

zipcars aren't incognito

Remember when you were a kid playing hide-and-seek and you thought if you covered your eyes no one could find you? Unless you're still sitting on the floor with your eyes covered, you figured out that's not the case. Same rules apply here. Driving in a Zipcar does not mean the law can't see you. If you speed, run a light, or whoosh through a tollbooth*, you're not in disguise.

The best way to handle any legal "issue" in a Zipcar is to just fess up. There is no additional financial penalty for tickets received in a Zipcar—unless you don't tell us. You can choose to pay the ticket yourself or appeal it (your choice), but please make sure to call 866.494.7227 or email
info@zipcar.com and let us know the situation. If the ticket makes it to us before you do, there is a $20 processing fee, plus any additional penalties that may have accrued on the ticket. Of course, the best approach is to abide by the law, drive safely, and slow down on yellow!

* And the tollbooth thing is tricky. If you're using your own toll transponder, you may have to register the Zipcar on that account in order for it to work – check with your local toll authority to confirm the rules and regulations.

we're the best ... around

I don't know if you've heard yet, but Zipcar was rated the best car-sharing service in San Francisco by San Francisco Magazine. We're going to try not to cry, but there are just so many beautiful people to thank. First up is our mom. She always believed in us even when we were just eight MINIs learning how to use our wheels. And how could we forget our Zipsters. We know it was you guys who stuffed the ballot boxes for us and we couldn't love you more for it.

what are you going to be for halloween?

We know, we know ... it's too early for Halloween. But if you're anything like us, you probably said that in July, again in August, and now in September. Then all of a sudden, it's October 29th and you panic and dress up as a pirate. We've all been there. Don't be that Zipster. Save the date and clear your calendar now because October 29th is our Zipster costume party.

m.a.d. hatter, cheshire cat and a big smile

M.A.D. (without the hatter), is our acronym for Member Appreciation Day. If you make a reservation in the afternoon on September 25th, keep your eyes peeled and your heart open, and you might be one of the lucky Zipsters who receive a little something in our appreciation of all of you.

where the streets have no name

On Sunday (Bloody Sunday), September 14th, the city of San Francisco is shutting down the stretch of road that connects San Francisco's Bayview and Chinatown districts from 9am to 1pm. It's historic, it's crazy, it's never been done, and Zipcar is going to be a part of it. Stop by and see us.

it's time to take back this concrete jungle

That's right you heard us. On September 19th, get off at Montgomery BART station and release your working self's inner child as we create a pretty little park in the middle of the city. Don't forget to bring a friend because we'll be there all your working day and then some from 9am to 6:30pm.

you know it's great coffee when ...

De La Paz coffee is Zipcar's favorite coffee because it's focused on the two important f's, freshness and fun. They go even further by promoting a new way to think about coffee from promoting a fair price for coffee growers to delivering their wares in recyclable bags via bike. So next time you're reserving a Zipcar make sure to stop by www.delapazcoffee.com so that you too can wake up and put something good in your cup.


zipcar | 25 First Street | Cambridge | MA | 02141