Zipcar alerts

Members can get reminders about their Zipcar reservation right on their mobile phone. The crowd favorite is the alert that lets you know when your reservation is about to end, and if the car is available for extension. There are several different text alerts available, which members can opt-in to on our website.

terms and conditions

How to Opt-In

To opt-in or subscribe to Zipcar alerts, you will need to be a Zipcar member. Members can click here or sign in at Zipcar.com, then navigate to the "contact me" page (choose "me" from the "my stuff" menu, then click the "contact me" tab).

We will lead you through the process of activating your phone and opting-in: 1. provide your mobile phone number on our website; 2. agree to the terms and conditions for Zipcar alerts; 3. receive a text message from us; 4. reply from your mobile phone to confirm. Next, you choose which text alerts you want to receive, then click SAVE.

How to Opt-Out

You can opt-out of Zipcar alerts by texting STOP, END, QUIT, CANCEL or UNSUBSCRIBE to 74657 from your mobile. You can also opt-out by visiting the "contact me" page on our website and changing your text messaging preferences.

How to Get Help or Support

To get help, email us at info@zipcar.com or call our toll free number at 1‑866‑4ZIPCAR. From your mobile phone, you can request our contact information at any time by texting the word HELP to 74657.

general keywords

You can also text HELP EXT for instructions on how to request an extension via text message.

Pricing

Message and data rates may apply.

Message Frequency

Message frequency varies per user, based on member preferences.

Supported Carriers

Zipcar alerts are supported by these carriers in the following countries:

US: ACS Wireless (Alaska Communications Systems), Alltel-Allied, Appalachian Wireless (East Kentucky Network), AT&T, Bluegrass Cellular, Boost Mobile, Boost-CDMA, C Spire Wireless (Cellular South), Carolina West Wireless, CellCom, Chat Mobility, Cincinnati Bell, Cricket Wireless (AT&T, Leap Wireless), Cross Wireless, DTC Wireless, Cellular One of East Central Illinois (ECIT), Element Mobile, Epic Touch (Elkhart Telephone Co.), Golden State Cellular, Immix, Inland Cellular, Metro PCS (including subsidiary PTA-FLA), MetroPCS/T-Mobile®US, Mosaic Telecom, MTPCS Cellular One (Cellone Nation), Nex Tech Communications, nTelos, Panhandle Wireless, Pine Cellular, Pioneer Cellular, Plateau Wireless, Sagebrush Cellular, SouthernLINC, Sprint, SRT Communications (SRT Wireless), Thumb Cellular, Union Telephone, United States Cellular® Corp, United Wireless, Verizon, Viaero Wireless, Virgin Mobile, West Central Wireless

Canada: Rogers/ Fido, Bell, Telus, SaskTel, MTS, Virgin, Wind, EastLink, Videotron, Mobilicity

UK: Hutchison 3G UK Ltd, O2 (BT Cellnet), Orange, T-Mobile® (Virgin), Vodafone

The wireless carriers are not liable for delayed or undelivered messages.

Still have questions?

Please contact us.