Zipcar reservation alerts

Members can get reminders about their Zipcar reservation right on their mobile phone. The crowd favorite is the alert that lets you know when your reservation is about to end, and if the car is available for extension. There are several different text alerts available, which members can opt-in to on our website.

terms and conditions

How to Opt-In

To opt-in or subscribe to Zipcar Reservation alerts, you will need to be a Zipcar member. Members can click here or sign in at, then navigate to the "contact me" page (choose "me" from the "my stuff" menu, then click the "contact me" tab).

We will lead you through the process of activating your phone and opting-in: 1. provide your mobile phone number on our website; 2. receive a text message from us; 3. reply from your mobile phone to confirm. Next, you choose which text alerts you want to receive, then click SAVE.

How to Opt-Out

You can opt-out of Zipcar Reservation alerts by texting STOP, END, QUIT, CANCEL or UNSUBSCRIBE to 74657 from your mobile. You can also opt-out by visiting the "contact me" page on our website and changing your text messaging preferences.

How to Get Help or Support

To get help, email us at or call our toll free number at 1‑866‑4ZIPCAR. From your mobile phone, you can request our contact information at any time by texting the word HELP to 74657. You can also text HELP EXT for instructions on how to request an extension via text message.


Message and data rates may apply.

Message Frequency

5 messages per standard reservation (depending on your personal account settings).

Supported Carriers

Zipcar Reservation alerts are supported by these carriers in the following countries:

US: Alltel, AT&T, Boost, Cellcom, Cellular South, Centennial, Cincinnati Bell, East Kentucky Network, Farmers Wireless, Immix Wireless, nTelos, Rural Cellular Corporation, Sprint, Suncom, T-Mobile USA, U.S. Cellular, Verizon Wireless, Virgin Mobile USA

Canada: SaskTel Mobility, Telus Mobility, Bell Mobility, Rogers/ AT&T, MTS Mobility, Virgin Mobile, Aliant Mobility, Fido Solutions, Northerntel Mobility, Telesec Mobility

UK: Hutchison 3G UK Ltd, O2 (BT Cellnet), Orange, T-Mobile (Virgin), Vodafone

Still have questions?

Please contact us.