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ready to buy?

Visit our damage fee waiver purchase page to buy a complete annual damage fee waiver and snag a bonus $15 driving credit.

The road is full of surprises like diners with fantastic tater tots, the world's largest yo-yo... and occasionally bumps. That's why there's the optional $79 annual complete damage fee waiver, which reduces your damage fee down to $0. Snag one from October 18-24, 2014 and you'll get a surprise $15 driving credit added to your account on November 13 (though it's not much of a surprise anymore...).

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Got a question about the annual complete damage fee waiver or $15 bonus driving credit? We've got answers:

  1. When is the damage fee waiver bonus happening? Who is eligible to receive it?
    • All North American Zipsters in major cities who received an email about this $15 driving credit promotion are eligible to receive $15 in bonus driving credit if they purchase an annual complete damage fee waiver between 12:01am EDT on Saturday, October 18, 2014 through 11:59pm EDT on Friday, October 24, 2014. Standard damage fee waiver eligibility rules apply. Members who already have a current damage fee waiver are not eligible to receive the $15 driving credit bonus.
  2. How do I know if I qualified to get the bonus $15 driving credit?
    • As long as you received the email announcing this offer, didn’t already have a complete damage waiver on your account, and purchased a complete annual damage fee waiver between 12:01am EDT on Saturday, October 18, 2014 through 11:59pm EDT on Friday, October 24, 2014, you will qualify to receive the bonus $15 in driving credit.
  3. I want to buy an optional complete annual damage fee waiver! Where do I go?
  4. Which damage fee waiver qualifies me to receive the bonus $15 driving credit?
    • The "complete" annual damage fee waiver qualifies you to receive the bonus $15 driving credit. (Damage fee waivers are optional to purchase.)
    • Note: neither the $5/month nor the $50/year partial waivers are eligible to receive the bonus driving credit. The $9/month complete waiver is also not eligible to receive the bonus driving credit
  5. How do I get the $15 bonus driving credit? Is there a coupon code to redeem?
    • Nope, there's not a coupon code to redeem. We'll automatically place the $15 bonus driving credit in your account by 11:59pm on Thursday, November 13, 2014 if you purchase a complete annual damage fee waiver during the promotional time period.
  6. How long do I have to use the $15 bonus driving credit? Where can I see it on my account?
    • You have 4 weeks to use your $15 driving credit.
    • To see the credit in your account, visit https://www.zipcar.com/members/account and under "my stuff", navigate to "my statement". There, you'll find a gray tab in the middle of the page that says "credit balances". It will show you the amount of credit you have, along with its expiration date.
  7. I'm a direct-billed Z4B member, and don't see the option to buy a waiver on my account. How do I purchase one and take advantage of this promotion?
    • Our direct-billed Z4B members are not eligible to purchase an annual waiver and thus, not eligible for this offer.
  8. I thought my Zipcar membership came with insurance. What gives?
    • All Zipcar memberships come with insurance. But if your Zipcar gets into an incident and it's your fault, a damage fee applies. If you want a little peace of mind during Ziptrips, you can lower your damage fee or avoid it altogether by purchasing an optional damage fee waiver.
    • We know this insurance stuff can be tricky. To learn more about Zipcar's insurance policies, visit /how/faqs/category-insurance-and-damage