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 Scott Griffith Chairman and Chief Executive Officer Scott Griffith—Chairman and Chief Executive Officer of Zipcar—was appointed in February, 2003. Under Scott's leadership, Zipcar has emerged as the world's largest car sharing service, with more than 100% membership and revenue growth year to year. In the fall of 2007, Scott led Zipcar's merger with Flexcar, managing the integration of the companies' fleet, technology and membership base under the Zipcar brand and service. Scott has solidified Zipcar's position as the leader of the car sharing industry, establishing a brand and customer experience that has drawn nearly two hundred thousand savvy urban residents and businesses on the go. By forging partnerships with some of the world's top brands and largest automakers, and developing relationships with transit agencies, universities and influential city and state governments, Scott has fostered the emergence of car sharing as a new transportation category, changing urban life by providing instant, affordable mobility in London, England and 25 North American states and provinces. For his accomplishments at Zipcar, in 2006, BusinessWeek named Scott one of its “Best Leaders of 2006,” and he was the recipient of Babson College's ELiTE Award for entrepreneurship. As a leading authority on the benefits of car sharing and transportation issues, Scott has been interviewed by the world's top news outlets, including The Wall Street Journal, Newsweek, New York Times, CNN, CNBC, USA Today, Associated Press, CBS-TV, FOX-TV, ABC World News Tonight and Time Magazine. Prior to Zipcar, Scott held senior level positions at The Boeing Company, Digital Goods, a software and services firm, Information America, an Atlanta-based provider of online public record information, The Parthenon Group, a boutique business strategy and investment firm. Scott earned his BS in engineering from Carnegie Mellon University and his MBA from the University of Chicago. Mark Norman President and Chief Operating Officer From Vancouver to Chicago to London, Mark Norman is responsible for the worldwide operations of Zipcar. Mark joined Zipcar following its merger with Flexcar in the fall of 2007. He came to us with more than 20 years of executive experience in the automotive industry, including roles as CEO of Flexcar; and chairman, president and CEO of DaimlerChrysler, Canada. In his role with Zipcar, Mark works with the executive leadership team to ensure optimal member experiences in every Zipcar market. His career has been defined by leveraging operational best practices to ensure customer satisfaction and revenue growth. While in the auto industry, he was responsible for teams numbering in the thousands and revenue in the tens of billions. Mark's ability to streamline complex operations with a focus on what matters most – members – helps Zipcar continue to expand its global operations with the same entrepreneurial and member-centric approach that has made it successful thus far. Mark holds an undergraduate degree in Economics from Rice University in Texas as well as a Masters in Business Administration from Harvard Business School. Ed Goldfinger Chief Financial Officer Ed is the man with the financial plan. He is a seasoned CFO in charge of planning and managing all of those Zipcar doubloons. The perfect blend of leadership, technology experience and money savvy makes Ed an excellent fit for the world's largest car sharing company. Most recently Ed was the CFO of Spotfire, a business intelligence and analytics software company sold to TIBCO. This followed on the heels of a successful run at Empirix where Ed held the CFO and then CEO position and led the company through significant growth. Earlier on, nine years at PepsiCo and the CFO job at Sapient (he knows his technology) followed Ed's public accounting experience with KPMG. Ed is a graduate of the Wharton Undergraduate program at University of Pennsylvania and was a CPA in the State of Connecticut. Doug Williams Vice President, Engineering Doug and his team are responsible for Zipcar's award-winning online, voice, and in-vehicle technology. Their goal is to make it as easy as possible for members to select, reserve, and drive an available car. Doug joins Zipcar from Empirix, the leading provider of voice and web testing and monitoring solutions, where he was VP of Enterprise Engineering. Prior to Empirix, Doug held the position of SVP of Technology at Family Education Network, the largest K-12 education network on the Internet. In addition to over 20 years experience managing technology teams, Doug holds a combined Electrical Engineering and Computer Science Degree from Princeton and an MBA from the Harvard Business School. Jon Zietler Vice President, Corporate And Strategic Business Development Jon came on board with Zipcar following the merger with Flexcar as our VP of corporate and strategic business development. After receiving his BA from Duke University, Jon set out to become a DC corporate lawyer type, receiving his JD from Duke. He eventually segued to Congressional staff on Capitol Hill, working on early efforts to encourage fuel-efficient and alternative-fuel vehicles. (We like to think of this as the beginning of his journey to Zipcar.) He brings to the table extensive experience in the business development, new venture, strategy, and policy arenas. Jon's experience was honed during the ten years he spent at America Online. working in a number of executive positions including Vice President for International Development, Vice President Business Development for Web Properties, and Associate General Counsel for Strategic Transactions. Jon has also served as an advisor to a number of high-growth new media companies. In his spare time, Jon serves on the Board of Directors of Capital City Little League in DC-he even coaches a team. Sean Quimby Vice President, Human Resources Sean describes his responsibilities at Zipcar as, "Solving business challenges through people solutions." Before joining Zipcar, he racked up more than 20 years of experience in the service and hospitality industries, during which he opened eight restaurants as Managing Partner for a multi–unit restaurant group and held several positions in operations management. As Sean found success in recruiting and designing high performing teams, his career naturally evolved towards human resources. Future positions in training and development and recruiting within multiple, successful entrepreneurial environments allowed Sean to further develop skills in management structures, training programs, and performance coaching. Joining Zipcar; Sean brings particular expertise working in high growth companies and associated infrastructure along with proven talents in concept design, training programs, negotiation, organizational development and operational execution. Sean holds a bachelors degree from University of New Hampshire. Peter Demers Director, Member Services Peter's goal is to make sure that each and every member experience is seamless, convenient and of course ... fun. He leads the Zipcar member services operation and brings more than 22 years of experience building and managing successful customer service and support organizations. Before joining Zipcar, Peter led customer-facing teams at Apple Computer, McKesson Health Solutions and Stream International. Peter holds a Bachelor of Science degree in computer science from Fitchburg State College. Paul McLoughlin General Manager Paul McLoughlin, a Londoner for more than 10 years, joined Zipcar as General Manager of UK and European operations in November of 2006. As General Manager, Paul is responsible for overseeing the launch and rapid scaling of Zipcar-London and building a core team to support London and future European operations. Before joining Zipcar, Paul spent three years as European General Manager for Vipre (part of VPSI), a transport planning and transport demand management consultancy, with offices in Dublin, London, Edinburgh, Amsterdam and Rotterdam. During that time, Paul and his team doubled Vipre revenues through advising on large scale transport management initiatives, including the first fiscal incentives to use transit alternatives in the Netherlands and researching car club feasibility in Ireland. Paul was responsible for developing the UK's first not for profit Transport Management Agency in Aberdeen, Scotland. Prior to that role, he worked for both Ernst & Young and Savills for four years in senior posts in facilities and property consulting around the UK and Ireland. Paul graduated from Anglia University with a degree in Hospitality management and also studied for Chartered Institute of Marketing Diploma thereafter. He also has an Msc from South Bank University in Property Management. |
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