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late, late, never great

As we welcome new members into the Zipcar family, it becomes increasingly important that everyone respect the rules of the community. Many of our members rely on Zipcars to take them to the doctor, or get them to important meetings. When you're late, you leave the next member in a tough spot. So if you are running behind (no matter the reason), always call 866.494.7227 and let us know. We can't waive the $50/hr fine for being late and inconveniencing another Zipster, but it does give us the chance to help.

We also have a few tips for staying timely:
1. Plan for traffic.
2. Sign up for
text alerts so we can give you a nudge when your reservation is coming to an end.
3. Visit zipcar.com on your mobile device to check if your car is available and extend your reservation.

zipcars aren't incognito

Remember when you were a kid playing hide-and-seek and you thought if you covered your eyes no one could find you? Unless you're still sitting on the floor with your eyes covered, you figured out that's not the case. Same rules apply here. Driving in a Zipcar does not mean the law can't see you. If you speed, run a light, or whoosh through a tollbooth*, you're not in disguise.

The best way to handle any legal "issue" in a Zipcar is to just fess up. There is no additional financial penalty for tickets received in a Zipcar—unless you don't tell us. You can choose to pay the ticket yourself or appeal it (your choice), but please make sure to call 866.494.7227 or email
info@zipcar.com and let us know the situation. If the ticket makes it to us before you do, there is a $20 processing fee, plus any additional penalties that may have accrued on the ticket. Of course, the best approach is to abide by the law, drive safely, and slow down on yellow!

* And the tollbooth thing is tricky. If you're using your own toll transponder, you may have to register the Zipcar on that account in order for it to work – check with your local toll authority to confirm the rules and regulations.

we're itching to carve a pumpkin

It may seem early to start talking about Halloween but the costume stores are beginning to pop up around the city, we're itching to carve a pumpkin and our favorite haunted house is about to open its doors. For the fifth year in a row Nightmare will give us the hebe-jeebies! Not only are they bringing back the original "Nightmare" they are paying homage to the haunters of past with their new attraction "Nightmare: Legends"—a throwback to Werewolf, Blob, Zombie, Vampire, Witch, Frankenstein, Mummy and that maniac with a chainsaw!

Don't miss the screams, Zipsters get tickets for $10 off*! Click here to buy now and use code ZIP1 for cheap tix!

*Offer valid through October 15 only. 10 ticket limit.

free coffee fridays

Ahhhh, there's nothing like a free cup of joe to start your Friday morning. Come visit us at our upcoming Free Coffee Fridays! Details below:

And don't forget to stop by Super Scoop Sunday this month for a free scoop of ice cream!


zipcar | 25 First Street | Cambridge | MA | 02141