The congestion charge is included as part of your Zipcar membership. The charge applies to vehicles travelling with the charging zone between 07:00 and 18:00, Monday to Friday. The charge is normally £11.50 however as a Zipcar member it’s totally free.
If you’re about to enter the congestion charge you will be big signs, like below, alerting you to the fact you’re entering the zone. Remember that you won’t need to pay the charges as it’s all included in your Zipcar membership.
The congestion charge applies Monday, Tuesday, Wednesday, Thursday and Friday. It’s not applicable on Saturday or Sunday as well as public holidays and bank holidays. No matter what day of the week, it will always be free with your Zipcar membership
If you think you have paid the congestion charge, please contact our member services team and they will be on hand to help.