“I started my Zipcar career in Boston, Massachusetts back in 2011 and am now responsible for our UK Member Services team. They’re here to help all members 24/7, come rain, snow or shine! My team and I work hard to ensure that you have all the information you may need for a smooth journey at your fingertips via our Help Centre. And for anything else that may come up, our team is always on hand to answer your queries via phone or email, getting you back on the road as soon as possible. I am incredibly proud of the service my team provide, and working for a great company like Zipcar continuously inspires us to develop the best member experience!”