Zipcar Community Rules

Driving Zipcar: Community Guidelines

Have questions about Zipcar's car rental rules? When you share a Zipcar, you share responsibility, and being part of our car-sharing community means looking out for each other too. Find below our cleaning, damage policies and member responsibilities. Let's build a positive car-sharing Zipcar experience for everyone!

Your guide to a smooth Zipcar experience

At Zipcar, we truly believe in the benefits of shared mobility. Our community guidelines are crafted to create a safe, respectful, and enjoyable experience for everyone. By following these rules, you play a vital role in our vibrant car-sharing community! Below there is everything you need to know to be part of Zipcar's community from responsible driving habits to advice on how to maintain the vehicles. We’re all in this together, and whether you’re a long-time Zipcar member or just starting with our service, it’s important to take a moment to check out our rules. Let’s join forces to keep our cars clean, safe, and ready for your next adventure!

 

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Our Community Rules

Before you hit the road, read our community rules of car-sharing.

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Return it right

Return a Roundtrip on time, or you can extend your booking. Drop a Flex in our Zipzone.

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Keep it clean

Clean up, don’t smoke and take everything with you. Don’t forget to recycle your rubbish!

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Fill ‘er up

If fuel is below ¼ tank at the end of your trip, fill up before you return to it’s bay. Fuel's on us!

Why these rules matter?

Our community rules aren't just arbitrary guidelines, they're the foundation of a successful and sustainable car-sharing community. By following these three simple rules you will contribute to:

 

  • Safety for Everyone: Responsible driving and vehicle maintenance protect you and other members.
  • Fairness and Respect: Following our guidelines ensure everyone has equal access to clean and well-maintained vehicles.
  • Smooth Operations: In this way, you can minimise disruptions and ensure vehicles are available when needed for everyone.
  • Positive Community Experience: Adhering to them fosters a respectful and enjoyable environment.
  • Trust: When members follow the rules, it become part of our wide and trusted Zipcar community!

 

 

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Why Rent a Zipcar?

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Save money

We pay for fuel, parking and insurance – so you get access to a car without the hassle of owning one!

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Rent a car locally

Zipcars live just around the corner. We've got thousands of cars and vans near where you live and work.

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Drive on-demand

Rent by the minute, hour or day when and where you need them. Just book and unlock with the app.

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Live greener

Cheaper and greener than owning your own car, we've also got hundreds of electric cars in our fleet.