How Zipcar for Business works


Creating a new account is easy. Sign your business up today.

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1. Create account

Apply online. You’ll get access to an easy, online account management tool, and a dedicated account manager too.

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2. Invite Drivers

Invite your team to sign up as drivers. They’ll need your approval to join the account.

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3. Hit the road

Once they’re approved your team can book using the Zipcar app and drive right away.

Who is eligible to be a Zipcar for Business member?

Anybody who owns or works in a company; whether you’re a freelancer, start up or a corporate. All we need is proof of trade when you sign up (e.g. your website, invoices). When joining with an affiliated Business, anyone can apply as long as they’re at least 19 years old and have a valid driver’s licence. Employees with non-UK based licenses? Learn more.

How long does it take to sign up?

Create your business account online in minutes. After you’ve applied it takes around one business day to verify your license and proof of trading. Once that’s done, you can book and drive right away through the Zipcar app, available on iOS and Android.

How do I drive?

Book a car or van in our free app. It works across both iOS and Android devices and gives you and your drivers everything you need to book and use Zipcar – and even locks and unlocks the vehicles.

How do I add and remove drivers on my business account?

To add drivers, access the “invite employees” tab of your account page. Enter the emails of the drivers you’d like to add, include a message, and click “send invite.” To remove drivers, click “manage drivers on my account” on the “about me” section of your account page.

Manage your business account

screenshot of the logged in business admin page with a list of cards and pricing
green check box   Add and remove employees    
green check box   Track spend, mileage and employee trips    
green check box   Manage your team’s booking and invoices   

Book a Zipcar

Once you and your drivers are Zipcar for Business members you can book Zipcars right away through our website or via the app.

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Download our app

Book and manage Zipcar trips on the go with our app. 

How do I book?

You and your drivers can find and book a Zipcar using the free iPhone® or Android™ app. You can also book online in your account. Admins can book on behalf of drivers too. Got questions? Speak to your account manager.

How do I cancel or change a booking?

Zipcar Flex bookings are held for 15 minutes. Roundtrip bookings can be cancelled or changed up to 30 minutes before the reservation. Learn more about rules on cancelling before your booking starts.

Where do I drop off my Zipcar?

If you book a one-way Zipcar Flex, you can return it almost anywhere in our Zipzone. (link to borough parking rules) With Roundtrip just return your Zipcar to the same spot where you picked it up.

Getting on the road

Find and book your Zipcar using the app. When you’re ready to drive, use the app to navigate to the car and just tap the app to unlock it. You’ll also use the app to lock and end your booking. Phone got no signal, or run out of battery? No problem - you can lock and unlock Roundtrip cars with your Zipcard too.

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How do I find a Zipcar?

You’ll see where your Zipcar is on the map in the app or under My Reservations. We also send directions to your Zipcar location in a confirmation email.

Who can drive Zipcars?

Only active Zipcar members are allowed to drive Zipcars. Learn more.

Where is the fuel card?

It’s tucked inside a holder at the side of the dashboard. You’ll be asked for your Zipcar number plate and mileage when you go to the pump. Remember to return cars with at least ¼ tank of fuel to avoid any additional fees.

What if I get into an accident or need roadside assistance?

Don’t panic - your Zipcar membership includes roadside assistance 24 hours a day, 365 days a year. If you need help just call us on 0333 240 9000 and we’ll take care of the details.

Our six simple rules

Before drivers hit the road, it’s important they read up on our six simple rules of car sharing.

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Report damages

Inspect the Zipcar inside and out. Report damage, a dirty car, or low fuel using the Zipcar app.

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Keep it clean

Take personal belongings when the trip ends, and throw away or recycle any rubbish.

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Fill‘er up

Always leave at least 1/4 tank. (It’s on us!) The fuel card and instructions are tucked on the side of the dashboard.

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No smoking

Not even with all the windows down or all the doors open. Members found smoking will be charged a fee for the cost of cleaning.

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Pets in carriers

Buster and Fluffy need to be kept in a pet carrier at all times. (No matter how cute they are.)

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Return it right

Please return Roundtrip vehicles on time for the next person (and to avoid late fees). Or extend your booking. With Flex you simply drop off in the Zipzone.

How do I extend a Roundtrip booking?

As long as there isn’t a booking right after yours, you can extend a trip using the mobile app or by texting.

What if someone is late returning a Zipcar?

The key to car-sharing success is returning on time. With our Roundtrip service late members impact on others who have booked right after, and no one likes that. Drivers should book for the time needed and extend if you know you won't be back on time. We charge a late return fee starting at £35 per hour (up to 3 hours max), plus the additional usage.

Why Zipcar for Business?

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Save money

Get up to 29% off standard rates. Everything’s included – Congestion Charge, fuel, insurance, maintenance… and we’re ULEZ compliant.

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Drive on-demand

Book instantly and drive by the minute, hour or day, 24/7. Choose from thousands of cars, vans, and luxury vehicles.

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Using Zipcar means you can scale your fleet to suit your business needs. It’s easier and cheaper than having your own vehicles.

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Account management

We’ll help you make the most of the service as well as take the hassle away on everything from booking to billing.

Ready to drive?

Get your business moving. Sign up for Zipcar for Business today.