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As the account administrator, you have control over who is an approved driver and admin on your account. Below is an explanation of how to manage your account members.
But first, are they eligible? The table below details driver eligibility requirements.
**No convictions or accidents in the past 5 years
In order to get approved as a member, applicants need to have held their license for at least 1 year, be 21 or older, have no major violations in the past 3 years and no alcohol or drug-related violations in the last 7 years. If these criteria aren't met, it is highly likely the application will be rejected.
The standard excess on a Zipcar account is £750, which means if one of your account drivers has an accident or incurs any damage, the first £750 of the bill needs to be paid before insurance covers it. A damage waiver can reduce this excess or even fully remove it.
There are two types of waiver for Zipcar for Business accounts, which are charged on a per trip basis:
You can either opt in or out of one of the above waivers.
To opt in or edit your damage waivers, visit your 'Account setting' in 'My account' section on desktop and select 'Damage protection' to make any changes.
To find our more or if you have questions contact your account manager by email or phone or click here.
To access or download account invoices, follow the steps below:
Unfortunately sometimes parking or traffic violation notices can be received by our Zipcar for Business members, which we understand can be frustrating. We've put together a list of FAQ's to help you understand how we deal with PCN's and what you need to do should you or a driver on your account receive one. Take a look here. It is worth noting that we will contact the driver directly should they receive a PCN and not the account admin.
Please email [email protected] with proof of your new business name to let us know if it has changed.
If you are only an admin on the account, you won't be able to login and use the Zipcar app. Follow the below steps to update your account to a driver account:
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You can add as many drivers to your account for your business to help share the load.
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