Create a Zipcar for Business account

Creating a new account is easy. Sign your business up today.

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Create a business account

Set up a Zipcar account for your company with one, simple billing system for you and your employees.

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Invite Drivers

Invite employees to sign up as drivers. They will need your approval to join the account.

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Activate your drivers

Approved employees will receive a Zipcard by mail in 3-7 days. Once they activate their Zipcards, they’re ready to hit the road.

How long is the sign up process?

Create your business account online in minutes. After employees apply to drive, expect one business day to verify drivers licenses. Once approved, drivers receive their Zipcards by mail in 3-7 days. Then, drivers can book and drive Zipcars immediately.

 

Who is eligible to be a Zipcar member?

Anyone can apply for Zipcar membership if they are at least 21 years old (or 18-20 if a student at a university affiliated with Zipcar) and have a valid driver’s license. For non-US based licenses, or residents of Michigan. Learn more.

What is a Zipcard?

A Zipcard is an access card that unlocks the Zipcars. Remember, bring your Zipcard with you for every reservation.

 

How do I add and remove drivers on my business account?

To add drivers, access the invite employees tab of your account page. Enter the emails of the drivers you’d like to add, include a message, and click send invite. To remove drivers, click manage drivers on my account on the “about me” section of your account page.

Manage your business account

Creating a new account is easy. Sign your business up today.

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green check box   Add and remove employees    
 
green check box   Track spend, mileage, and employee trips    
 
green check box   Manage transportation billing on one account    
 

Book a Zipcar

Once drivers receive and activate their Zipcard, they can book Zipcars immediately on our website or through our app.

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Download our app

Book Zipcar trips on the go with our app.

How do drivers book reservations?

Drivers can reserve a Zipcar and select a timeframe either on our website or on our free iPhone® or Android™ app.

 

How do drivers cancel or modify a reservation?

Drivers can cancel or change a reservation up to 30 minutes after booking at no charge via the mobile app or online under My Account My Trips. For rules on cancelling or changing without charge before a reservation starts, learn more here.

Where do drivers return their Zipcar?

The Zipcar must be returned to the same spot where the driver picked it up.

Getting on the road

To drive, tap your Zipcard to the reader on the windshield to lock and unlock at the start and end of each reservation. Remember, the keys to the car should always stay in the car.

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Phone on a seat with zipcar app open on reservation details

How do drivers locate their Zipcars?

We’ll send details about the Zipcar and location information in a confirmation email. Drivers can also find location details under My Trips in the mobile app.

 

What if a driver gets into an accident or needs roadside assistance?

Every Zipcar membership includes insurance (learn more about insurance coverage here) and roadside assistance 24 hours a day, 365 days a year. For help on the road, call 1-866-4ZIPCAR and we will take care of the details.

Where is the gas card located?

The gas card is located in the driver’s side visor of every Zipcar. Drivers will need to provide the vehicle mileage and their Zipcard number when they go to the pump. Remember to always return cars with at least ¼ tank of gas to avoid fees.

 

Who can drive Zipcars?

Only active Zipcar members are allowed to drive Zipcars. Learn more.

Our 6 simple rules

Before drivers hit the road, it’s important to read up on our six simple rules of car sharing.

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Report damages

Inspect the Zipcar inside and out. Report damage, a dirty car, or low fuel using the Zipcar app.

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Keep it clean

Don’t forget to take personal belongings when the trip ends, and throw away or recycle any trash.

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Fill'er up

Always leave at least 1/4 tank. (It’s on us!) Gas card instructions are on the back of your Zipcard or watch the video.

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No smoking

Not even with all the windows down or all the doors open. Period. Members will be charged a fee for the cost of cleaning.

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Pets in carriers

Fido and Fluffy need to be kept in a pet carrier at all times. (No matter how cute they are.)

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Return on time

Don’t leave the next member hanging. Be on time (and avoid a $50 late fee). Drivers can text or use the app to extend their reservation.

What if the Zipcar is damaged?

Before driving, inspect the Zipcar inside and out. While we expect the previous member to leave the Zipcar in good standing, it’s important to report any issues before driving. Learn more.

 

How do drivers extend a reservation?

Provided that another member does not have a reservation immediately after, drivers can extend a trip using the mobile app or by texting. If the car isn't available, they'll need to return on time to accommodate the next reservation.

What happens if drivers are late in returning a Zipcar?

The key to car-sharing success is returning on time. Late members can end up impacting others who have following reservations. To avoid returning late, always make sure to book the Zipcar for the time needed and extend when running behind. Zipcar does take late returns seriously and we will charge a $50 late fee if the Zipcar is returned late.

See it in action

Watch these short videos to learn the ropes.

Why Zipcar for Business?

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Save money

Zipcar covers gas, insurance, parking, and maintenance for a potential savings of $600/month.

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Discounted driving

All Zipcar for Business users get 10% off driving rates, Monday through Friday.

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Drive on-demand

Book instantly by the hour or day. Choose from vans, hatchbacks, luxury sedans, and more.

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Better billing

Charge all trips directly to one account and track expenses easily with auto-billing.

Download our app

Book Zipcar trips on the go with our app.